Thank you for your request for information under the Freedom of Information Act 2000.
The responses to your query are detailed below:
Please can you send me:
- The amount of money spent on pest control in your trust over the past five years. Please could you break this down year by year. In each case of spending please you provide details of what pest control service was provided and name the company used if possible. For example, dealing with mice, removal of bird droppings etc.
The Trust has a contract with EcoLab written in line with the NHS guidelines. The contractor has to be available at any time, including weekends and bank Holidays, during the course of the contract to exterminate and/or control pests.
The contract price was agreed for the length of the contract across the 3 Hospitals the total contract price is £106,390.40 + VAT for the period 01/10/2009 to 30/09/2014 . This is split over the period of the contract . (FOI 2193)
Attachment 1 shows details of pests.
I would also like to know:
- The amount of money spent on translating documents and providing interpreters in your trust over the past five years. Please could you break this down year by year. I would like a total spend each year – broken down into translation and interpreting services. For each year please could you also say how many languages are being translated from English.
HEFT In –house interpreting service:
Current Cost, approximately £ 53,000 staff salary (one full-time and two part-time Band 4)
The interpreting team also produce a variety of patient information written translation in Urdu and Bengali languages. There is no addition cost to this work.
BILCS Interpreting service is hosted by the Clinical Commissioning Group
This service was funded by the local Primary Care Trusts and was delivered free of charge to acute hospitals including HEFT until 31 March 2013.
2009/2010 = 2594 interpreting sessions 49 languages used; Cost £ 95,772.60
2010/2011 = 3848 interpreting sessions 51 languages used; Cost £ 140,113.40
2011/2012 = 4085 interpreting sessions 50 languages used; Cost £ 141,534.96
2012/2013 = 2285 interpreting sessions 40 languages used; Cost £ 76,038.48
The figures above were provided by BILCS interpreting service. They do not hold figures for 2008/09.
I hope that this answers your query.
Heart of England is one of the largest Hospital Trusts in England. It includes Birmingham Heartlands Hospital, Solihull Hospital and Community Services, Good Hope Hospital and Birmingham Chest Clinic.
The Trust see and treat more than 1.2 million people every year and has nearly 12,000 staff. Around 250,000 people attend their Hospitals’ emergency departments each year too.
Specialty areas of care include: bone marrow transplants, thoracic surgery, heart and kidney disease, infectious diseases, HIV and AIDS, clinical trials and cystic fibrosis.
In line with the Trust’s commitment to openness and accountability, responses to requests for information under the Freedom of Information Act 2000 are now routinely published on the Trust’s website www.heartofengland.nhs.uk
Should you feel we have not addressed each aspect of your request please contact the Trust, via the Publication Scheme address, quoting the above reference, to enable us to review our response.
If you remain dissatisfied with the handling of your request, you have a right to appeal to the Information Commissioner at:
The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
There is no charge for making an appeal.
1. Contract type:
- Fleet Maintenance
- Vehicle lease / hire
2. Who is the supplier of this contract? If there is more than one supplier please can you split all the information out below including annual spend, contract description and contract dates.
- Fleet maintenance is carried out by K.A.Commercials. Annual spend based on year 2012 – 2013 was £78043.53
- Vehicle Lease/hire was Midhire. Annual spend based on year 2012 – 2013 was £60112.56.
3. A small description of the contract.
- Fleet maintenance, carry out all servicing safety inspections and repairs to all fleet vehicles.
- Lease / hire, supply both lease and spot hire vehicles to the trust.
4. The expiry date.
- Fleet maintenance review will be March 2014
- Lease/hire review November 2013.
5. The contract review date
As above. (Q4)
6. Can you please send me contact details of the individual within the organisation responsible for this contract? Can you please send me two contact one from the fleet management (or equivalent) and the other Procurement or purchasing preferably the category manager.
- Transport Manager (Martin Adams) Heart of England NHS Foundation Trust.
Contact Telephone number 0121- 424-2798.
- Procurement David Coley 0121-424-2000
7. If the contract above was awarded within the last six months could you please provide me with the suppliers that were shortlisted?
8. I understand that the FOI Act is for recorded information but if you could be so help please includes notes into what the organisation tends to do for the future procurements. Extending contract, going to tender etc.
- We will be looking to replace all our fleet with leased vehicles, which we would want to include contract maintenance.
- An up-to-date version of your estates/facilities/capital projects organisational structures including names, email addresses, telephone numbers and reporting lines where possible.
The Asset management structure chart with contact details is attached.Asset Management Senior Management Structure FOI June13
Total spend on both agency (temporary) workers and permanent recruitment fees by the estates/facilities/projects departments over the last 2 years.
- Agency Spend for 2011/12 was £579k, and 2012/13 was £343k. we do not hold permanent recruitment fees specifically for Asset management.
||Does your organisation have a trust board lead for sustainability/carbon reduction?
||Yes the Director of Asset Management
||If Yes, what is their post title?
||Director of Asset Management
||Is your organisation a Foundation Trust?
||Is your organisation in the European Union Carbon Trading Scheme (EU ETS)?
||Is your organisation in the Carbon Energy Efficiency Scheme?
||Does your organisation have a carbon reduction strategy or a sustainable development plan or equivalent?
||Is it published on your external website?
||Is it available on your internal Intranet site?
||Do you report Sustainability/Carbon emission information in your annual report?
||If No where do you report it?
||To the Trust board
||What reporting framework do you use, NHS SDU guidance or HM Treasury guidance or other? (Please state)
|| NHS Guidance
||Do you report greenhouse gas emissions against the scopes 1,2 and 3 as defined by Climate Change Act and GHG protocol?
||Do you report the information directly to the governors or members?
||Governors & members see reports
||If so how often?
||Do you report the trust’s energy usage and carbon emissions to the staff?
||If so how often?
||Do you report to your commissioners?
||Do commissioners ask for the information?
||Does your organisation undertake the NHS Good corporate citizen test?
||When was the last time this was undertaken?
||Would your carbon lead be willing to be interviewed further about these questions?
1. What is the total number of vehicles in the organisation’s fleet?
Facilities operates 30 commercial vehicles.
2. How many of the vehicles are Cars?
The commercial fleet has 8 estate cars.
3. How many of the vehicles are Vans?
The commercial fleet consists of
12 Car derived vans
5 Medium sized vans
2 Large vans
4. How many of the vehicles are LGV/HGV?
The Commercial fleet consists of 3 LGV vehicles
5. What percentage of Cars are leased?
The commercial fleet has 8 estate cars 50% of which are lease/hired.
6. Who is the lease provider for Cars?
The lease/hire for the commercial fleet cars are provided by Mid-hire and PFB Hire.
7. What percentage of Vans, LGV and HGV are leased
The commercial fleet has 19 vans, 32% of which are lease/hired. None of the LGV/HGV are lease/hired.
8. Who is the lease provider for Vans, LGV and HGV?
The lease/hire providers for commercial fleet Vans are Mid-hire, PFB and Petit forestier .
9. Are the Vans, LGV and HGV vehicles maintained in a garage owned and operated by the organisation?
10. If the organisation does not maintain its own vehicles, please provide the name of the company or organisation that maintains the Vans, LGV and HGVs vehicles.
The commercial fleet owned vehicles are maintained by K A Commercials.
11. If there is a contract in place for Van, LGV/HGV maintenance please advise of the date the contract was let and when the contract is scheduled to be reviewed.
1st April 2013 and is reviewed annually.
12. How much does the organisation spend on vehicle fleet maintenance in a year?
13. Who is the individual responsible for the vehicle fleet?
Transport Manager, Martin Adams
1. Do you maintain an in house list of approved contractors / consultants? if yes how many contractors are on this list?
We subscribe to the Estates Business Agency List of Approved contractors, which is based at the
University Hospitals Coventry and Warwickshire NHS Trust.
The number of contractors on this list is as follows :-
• Building contractors – 129 No.
• Civil Engineering contractors – 49 No.
• Lift Installation contractors – 15 No.
• Electrical Engineering contractors – 70 No.
• Mechanical Engineering contractors – 56 No.
• Demolition contractors – 18 No.
• Medical Gases contractors – 7 No.
• Asbestos Removal contractors – 39 No.
• System Building contractors – 12 No.
• Roofing contractors – 29 No.
• Painting and Decorating contractors – 33 No.
• Flooring contractors – 21 No.
We also have a list of Consultants, which used to be covered by EBA, but since 2011 they have
stopped covering this section. However we still refer to it if we need to obtain competitive fee
EBA provide us with two updates each year and will assist in financial searches on any of the
contractors listed, for a fee of £3k + Vat per year.
2. Do you use constructionline in lieu of an in house list?
3. Do you use CHAS (Contractor health and safety scheme) in lieu of an in house list?
We do not use CHAS, but assume that most of the contractors we use have signed up to this scheme.
4. Do you recognise any other third party service provider scheme in lieu of an in house list?
We also use our approved Measured Term contractors for building, electrical and mechanical works, mainly on the Heartlands Hospital site. This could be classed as a third party service provider.
5. If the answer to any of the above questions is yes, would you be willing to recognise an alternative industry recognised scheme?
Major Capital Works
We don’t maintain an in-house select list.
Our choice for contractors and/or consultants is made as follows:
1. P21 Framework (6 Contractors listed)
2. Selective Competitive Tender utilising EBA list (as Dave Hughes)
3. Competitive Tender utilising OJEU process, this is untried by the Department but will be considered.
1. Selected from national government framework (Government Procurement Service, ex Buying Solutions – 12 Consultants – recently expired but will re-appear)
2. Fee Bid (Select Competitive Tender) utilising EBA list (as Dave Hughes)
3. Selected from local framework (WMA) in excess of 50 Consultants, generally 8 per discipline and 7 disciplines)
4. Competitive Tender utilising OJEU process, this is untried by the Department but will be considered.
We are always looking for other options that comply with the law and our SFI’s
1.a) Since January 1, 2010, how many times have pest control been called to the Trust’s hospitals
The Trust has a contract with EcoLab written in line with the NHS guidelines. The contractor has to be available at any time, including weekends and bank Holidays, during the course of the contract to exterminate and/or control pests. We take telephone calls from staff on site if they wish to report anything however most things are dealt with when the pest technician comes out on his regular weekly visit. We do not keep a log of call-outs but we do keep a log of pests.
1.b) For each calendar year, please provide a breakdown of the number of times pest control were called out to Trust hospitals
Please see spreadsheet FOI2583
1.c) Please include brief details of the reason for each pest control callout including:
- The hospital name and department which the callout related to
Please see spreadsheet FOI2583
1) The cost (for staff and patients, at each car park operated under the jurisdiction of the Trust in each of the last five years, of:
a. 1 hour parking
b. 2 hour parking
c. 1 day parking
2) The total net income from car parks operated by the Trust in each of the last five years .
3) The total profit made from car parks operated by the Trust in each of the last five years
No profit is made as the income generated from the Trust’s parking charges does not cover the full costs of managing and maintaining the car parks. Costs include: rates; capital charges; maintenance; car parking staff; lighting; security.
4) The total number of patients using Trust operated car parks in each of the last five years. We do not hold this information.
5) The category of patients exempt from car park charges in each of the last five years
None of our hospitals charge parking fees to those who cannot afford to pay. People receiving certain income-related benefits can park free of charge as long as they bring proof with them and present it at the parking office.
Individuals in receipt of income-related State Benefits may qualify for FREE parking. Qualifying benefits must be those where an assessment of income has been made. These types of Benefits include:
- Housing Benefit
- Council Tax Benefit
- Pension Credit
- Jobseeker’s Allowance
Please provide a breakdown of the number of call outs for bed bug infestations in your hospital.
If there is more than one hospital in the Trust, please supply details for each hospital.
a. the date the call out occurred
b. the location of the infestation eg name of ward
c. brief details of items affected eg beds, cabinets
c. any remedial action taken
d. total number of call outs for bed bug infestations during the year
Please provide this information for financial year 2012/2013.
The Trust has had no call outs for bed bug infestations in 2012/2013.
The responses to your query are detailed below:
1. How much income was generated in the financial year 2011-12 from car park fees belonging to the trust? Total income from staff and visitor car parking fees was £3,863,257. Total costs including maintenance costs, car park and security staffing, service and utility costs, rates, capital charges and depreciation were £4,795,549. The Trust therefore had a deficit of £932,292.
2. Are any of the trust’s car parks run by a private firm? Yes.
3. If answer to question 2 is yes, what is/are the name/names of that/those private firm/firms and which car parks does it/do they run?
G4S. They manage the visitor and staff car parks at: Heartlands, Good Hope and Solihull Hospitals.
4. If answer to question 2 is yes, how much of the total 2011-12 car park income (question 1) went to a private firm? If the income went to multiple firms please include a breakdown of how much each firm received. None of the car parking income went to G4S.
I hope that this answers your query