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Heartlands Hospital

Birmingham Heartlands Hospital is based at the heart of a bustling, dynamic community. A large site consisting of modern, state-of-the-art buildings purpose built to provide the highest possible quality of patient care and support services, Heartlands is the largest hospital at Heart of England NHS Foundation Trust.

The Hospital offers a highly extensive array of facilities and procedures for its patients and visitors. Its dedicated staff serve a diverse population with professionalism and pride.

When contacting a particular ward or department you should always use the direct dial numbers listed on this page. When dialing from outside Birmingham please dial (0121) first then the relevant number listed below.

Department Contact Phone number (0121+)
ACCIDENT & EMERGENCY Reception 424 3263
ANTE NATAL CLINIC Nurse Station 424 0730
Day Assessment 424 3729
CARDIOLOGY Reception & Enquiries 424 3736
CHILD DEVELOPMENT CENTRE Reception 424 3688
CHILDREN\'S OUTPATIENTS Reception 424 1695 / 424 3695
CONTINUING CARE TEAM Enquiries 424 1872
Lung Cancer Nurse 424 1433
DIABETES CENTRE Diabetes Specialist Nurses 424 2176 / 424 1174
Reception 424 0234
DIETETIC DEPARTMENT 424 2673
EAR NOSE & THROAT ENT Outpatient Clinic 424 1555
ENDOSCOPY Enquiries 424 3427
HEARING CENTRE Reception 424 0888
INFECTION CONTROL OUTPATIENTS Clinic Reception 424 3359
MATERNITY Reception / Appointments 424 2682
MEDICAL ILLUSTRATION Reception / Enquiries 424 3435
NEO NATAL UNIT Nurse Station 424 3508 / 424 3520
OCCUPATIONAL THERAPY Reception 424 1493
ONCOLOGY Oncology Services 424 1164
Breast Care Nurse 424 2166
OPHTHAMOLOGY Outpatient Reception 424 3535
Appointments 424 0545
ORTHOPAEDIC / FRACTURE CLINIC Reception 424 0272 / 424 0275
OUTPATIENTS DEPARTMENT Appointments 424 1234
CLINICAL BIOCHEMISTRY General Enquiries 424 3198
Lipid Clinic Appointments 424 0590
CYTOPATHOLOGY Cytology Requests / Enquiries 424 3192
PHARMACY Reception / Enquiries 424 2470
Medicines Information 424 5508
PHYSIOTHERAPY Reception 424 0493
RADIOLOGY Reception 424 2288
X-Ray Appointments 424 3290
SEXUAL MEDICINE Appointments 424 3300
SPEECH & LANGUAGE THERAPY Enquiries 424 0432
Ward Phone number (0121+)
ASPEN WARD 424 3500 / 424 0711
BEECH WARD 424 3502 / 424 3503
CEDAR WARD 424 3505 / 424 3506
DAY SURGERY UNIT 424 0312
DELIVERY SUITE 424 3514 / 424 2710
MAPLE WARD 424 3517 / 424 3519
PRINCESS MARGARET WARD (WARD 36) 424 0236 / 424 2236
NEO NATAL UNIT 424 3508 / 424 3520 / HDU 424 3522
ROWAN WARD 424 3540 / 424 3541
WARD 1 (Diabetes) 424 0201 / 424 1575
WARD 2 (Trauma & Orthopaedics) 424 0202 / 424 2202
WARD 3 (Renal) 424 0203 / 424 2203
WARD 3M (Medical) 424 3303
WARD 4 (Thoracic Surgery) 424 0204
WARD 5 (Short Stay) 424 2300
WARD 6 (Cardiology) 424 2206 / 424 0206
WARD 7 (General / Vascular Surgery) 424 2207 / 424 0207
WARD 8 (Trauma & Orthopaedic) 424 2208 / 424 0208
WARD 9 (Surgery / Gastro) 424 2209 / 424 0209
WARD 10 (Respiratory) 424 2210 / 424 0210
WARD 11 (Vascular Surgery) 424 2211 / 424 0211
WARD 11E (ENT) 424 2763
WARD 12 (Surgery / Gastro) 424 2212 / 424 0212
WARD 14 (Paediatric) 424 2214 / 424 0214
WARD 15 (Paediatric) 424 2215 / 424 0215
WARD 16 (Paediatric) 424 2216 / 424 0216
WARD 19 (Haematology / Oncology) 424 0219 / 424 2219
WARD 20 (Emergency Medical) 424 0220 / 424 2220
WARD 21 (Elderly) 424 0221 / 424 2221
WARD 22 (Elderly) 424 0222 / 424 2222
WARD 23 (Elderly) 424 0223 / 424 2223
WARD 24 (Chest Medicine) 424 0224 / 424 2224
WARD 26 (Cystic Fibrosis) 424 0226 / 424 2226
WARD 27 (Infectious Diseases) 424 0227 / 424 2227
WARD 28 (Infectious Diseases) 424 0228 / 424 2228
WARD 29 (Elderly) 424 0229 / 424 2229
WARD 30 (Elderly) 424 0230 / 424 2230
WARD 32 (Rehab) 424 0232 / 424 2232
WARD 36 (Haematology) 424 0236
WARD 37 (Clinical Oncology Unit) 424 0237 / 424 3480
ELDERLY DAY HOSPITAL 424 3786

Please phone the ward if you want to visit to clarify the visiting times and number of visitors allowed, also please note that there is an age restriction on some wards.

Aspen Ward Maternity 2pm - 4pm & 6pm - 7pm. Partners 8:30am - 7pm. No Children under 16
Beech Ward Trauma & Orthopaedic 2pm - 4pm & 7:30pm - 8:30pm
Cedar Ward Maternity 2pm - 4pm & 6pm - 7pm. Partners 8:30am - 7pm. No Children under 16
Eden Suite Bereavement Maternity Open Visiting
ITU Intensive Care Unit 11am - 12:30pm & 4pm - 7pm
Maple Ward Maternity 2pm - 4pm & 6pm - 7pm. Partners 8:30am - 7pm. No Children under 16
Rowan Ward Trauma & Orthopaedic 2pm - 4pm & 7:30pm - 8:30pm. No Children under 12
Ward 1 Gynaecology 2pm - 3pm & 7pm - 8pm. Children can visit 2pm - 3pm only
Ward 2 Acute Medicine Elderly 2pm - 3pm & 7:30pm - 8:30pm. No Children
Ward 3 Medical/Renal 2pm - 3pm & 7pm - 8pm
Ward 4 Thoracic & Vascular Surgery 3:30pm - 4:30pm & 7pm - 8pm
Ward 5 ENT/Short Stay 2pm - 3pm & 7pm - 8:30pm
Ward 6 Cardiology 3:30pm - 4:30pm & 7pm - 8:30pm. No children under 12. Two visitors per patient
Ward 7 Acute Medicine 3pm - 4pm & 7:30pm - 8:30pm
Ward 7 HDU High Dependency Unit 12pm - 2pm & 6:30pm - 7:30pm & 8pm - 9pm
Ward 8 Medical 2pm - 4pm & 7pm - 8:30pm. No Children under 12
Ward 9 Medical / Diabetic 3pm - 4pm & 7:30pm - 8:30pm
Ward 10 Urology/Medical 3:30pm - 4:30pm & 7:30pm - 8:30pm
Ward 11 Surgical Assessment Unit (SAU) 3:30pm - 4:30pm & 6:30pm - 8:30pm. No Children under 12
Ward 12 Surgery/Gastro 3:30pm - 4:30pm & 6pm - 7pm. No children under 12. Two visitors per patient
Ward 14 Paediatric Assessment Unit (PAU) No Visiting
Ward 15 Paediatric Assessment Unit (PAU) 3pm - 4pm & 6pm - 7pm. Parents Anytime
Ward 16 Paediatric Unit 3pm - 4pm & 6pm - 7pm. Parents Anytime
Ward 19 Haematology/Oncology 1pm - 4pm & 6pm - 8pm. Protected meal times 12:30pm - 1:15pm
Ward 20 AMU Acute Medical 1pm - 5pm & 6pm - 7pm. No Children under 16
Ward 21 ECAU Elderly Medicine / Orthopaedic Rehabilitation 2pm - 4pm & 7:30pm - 8:30pm. No Children under 12
Ward 22 Acute Medicine / Gastro 3pm - 4:30pm & 7:30pm - 8:30pm. No Children
Ward 23 Elderly Medicine 2:30pm - 4:30pm & 7:30pm - 8:30pm. No Children under 14
Ward 24 Chest Medical 3:30pm - 4:30pm & 7:30pm - 8:30pm. No Children under 12
Ward 26 Cystic Fibrosis 10am - 9pm. Children's visiting dependant on Patient
Ward 27 Infectious Diseases C Diff. 2pm - 4pm & 6:30pm - 8pm. No Children
Ward 28 Infectious Diseases 2pm - 4pm & 7:30pm - 8:30pm. No Children
Ward 29 Community Assessment Unit Elderly Medicine 11am - 7pm. Protected Mealtimes 12pm - 1pm & 5pm - 6pm
Ward 30 Elderly Medicine 2pm - 4pm & 7pm - 8pm. No Children


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Travelling by car

Heartlands Hospital is based at Bordesley Green East, one mile from the A45 Coventry Road. The Hospital is within easy access of junction 6 of the M42 and junction 6 of the M6 motorway.

From Birmingham City Centre, it is approximately two miles past the Birmingham City Football ground.

Parking your car

Travelling by train

The nearest train station to Heartlands is Stechford, which is two miles away. For more information on train travel and planning your journey visit either centro.org.uk, railtrack.co.uk or thetrainline.com

Travelling by bus or coach

  For more information on bus time tables and journey planning visit the Travel West Midlands websiteFor more information on coach travel visit the National Express website