Trust Values

Published/updated: 23/03/17 15:16

Caring – Treating everyone with compassion & respect

We are welcoming, polite and compassionate, showing empathy and understanding

We take time to listen and to find out what matters

We are responsive to the needs of others, involving and helping people make choices

We treat everyone fairly, with dignity and respect

We prioritise the care of our patients, even when under intense pressures

Honest – Truthful and open with all

We are transparent and trustworthy in all we do

We actively share information in a timely way

We take ownership of our own mistakes and learn from them

We speak out when things aren’t right and support others to do the same


Supportive – Working together to get things done

We help, support and challenge each other, listening and sharing ideas

We say thank you.  We give praise and recognition

We work across teams to achieve common goals

We all play our part, take pride in our work and strive for excellence

We value and appreciate the role of others, regardless of profession or grade


Accountable – Taking personal and collective responsibility for doing our best

We do what we say we will, and constructively hold each other to account when we don’t

We work to agreed practices and procedures

We make timely decisions, and plan effectively to meet changing needs

We take ownership of our own skills development

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