Go to the main content for this page
Heartlands Hospital

Birmingham Heartlands HospitalBirmingham Heartlands Hospital

Bordesley Green East
Birmingham
B9 5SS
Phone: 0121 424 2000
Fax: 0121 424 2200

Heartlands Hospital is at the heart of a bustling, dynamic community. A large site consisting of modern, state-of-the-art buildings purpose built to provide the highest possible quality of patient care and support services, Heartlands is the flagship hospital of the Heart of England NHS Foundation Trust and offers a huge array of facilities and procedures. Its dedicated staff serve a diverse population with professionalism and pride.

  Go to 'Visting Times' for information on ward and visiting restrictions.

 Please click the tabs below for more information about Heartlands Hospital.


Latest News


Visiting Times

Please phone the ward if you want to visit to clarify the visiting times and number of visitors allowed, also please note that there is an age restriction on some wards. 

Ward Department Visiting Times
Aspen Ward Gynaecology 2pm - 4pm & 6pm - 7pm
Beech Ward Trauma & Orthopaedic 2pm - 4pm & 7:30pm - 8:30pm
Cedar Ward Gynaecology 3pm - 5pm & 7pm - 8pm
Eden Suite Bereavement Maternity Open Visiting
ITU Intensive Care Unit 11am - 12.30 pm & 4pm - 7pm & 8pm - 8.30pm
Maple Ward Maternity 3pm - 5pm & 7pm - 8pm
Rowan Ward *Closed* Trauma & Orthopaedic 2pm - 4pm & 7:30pm - 8:30pm
Ward 1 Gynaecology 2pm - 3pm & 7pm - 8pm
Ward 2 Acute Medicine Elderly 2pm - 4pm & 6pm - 8pm
Ward 3 Medical/Renal 2pm - 3pm & 6pm - 7pm
Ward 4 Thoracic & Vascular Surgery 3:30pm - 4:30pm & 7pm - 8pm
Ward 5 ENT/Short Stay 2pm - 3pm & 6pm - 7pm
Ward 6 Cardiology 3.30pm - 4.30pm & 7:30pm - 8:30pm No children under 12. 2 Visitors per patient
Ward 7 Acute Medicine 3:30pm - 4:30pm & 7:30pm - 8.30pm
Ward 7 HDU High Dependency Unit 12midday - 3pm & 5pm - 8.30pm
Ward 8 Medical Open Visiting. Protected Mealtimes 12pm - 1pm & 5pm-6pm
Ward 9 Medicine 2.30pm - 3.30pm & 7:30pm - 8:30pm
Ward 10 Urology/Medical 3.30pm - 4.30pm & 7:30pm - 8:30pm
Ward 11 Surgical Assesment Unit (SAU) 2pm - 3pm & 6pm - 8pm
Ward 12 Surgery/Gastro 3.30pm - 4.30pm & 7.30pm-8.30pm
Ward 14 Paediatric Assesment Unit 3pm - 4pm & 6pm - 7pm Parents Anytime
Ward 15 Paediatric Unit 3pm - 4pm & 6pm - 7pm Parents Anytime
Ward 16 Paediatric Unit 3pm - 4pm & 6pm - 7pm Parents Anytime
Ward 19 Haematology/Oncology 1pm - 4pm & 6pm - 8pm Protected meal times 12:30pm - 1:15pm
Ward 20 AMU Acute Medical 2:30pm - 4:30pm & 6pm - 8pm
Ward 21 ECAU Elderly Medicine / Orthopaedic Rehabilitation 2pm - 4pm & 6pm - 7pm
Ward 22 Elderly Med Ortho Rehab 2pm - 4pm & 6pm - 7pm
Ward 23 Elderly Medicine 2pm - 4pm & 6pm - 7pm
Ward 24 Chest Medical 3:30pm - 4:30pm & 7:30pm - 8:30pm
Ward 26 Cystic Fibrosis 10am - 9pm
Ward 27 Infectious Diseases 2pm - 3pm & 6:30pm - 7:30pm
Ward 28 Infectious Diseases 2pm - 4pm & 7:30pm - 8:30pm
Ward 29 Community Assessment Unit Elderly Medicine 9am-11am and 1pm-4.30pm & 6pm-7.30pm Protected Mealtime 11am - 1pm
Ward 30 Elderly Medicine 2pm - 4pm & 7pm - 8pm


Maps & Directions

View map of B9 5SS on Multimap.com | Bird's Eye view of B9 5SS | Get directions to or from B9 5SS

Click here to view a map of Heartlands Hospital.

Travelling by Car

Heartlands Hospital is on Bordesley Green East, one mile from the A45 Coventry Road. It is within easy access of Junction 6 of the M42 and Junction 6 of the M6 motorway. From Birmingham City Centre, it is approximately two miles past Birmingham City Football Ground.

Click here to view car parking availability and charges...


Travelling by Train

The nearest train station to Heartlands is Stechford, which is two miles away. For more information on train travel please see the links below to help you plan your journey or find out timetables:

Centro | Railtrack | the trainline.com


Travelling by Bus or Coach

Heartlands hospital is on the following bus routes:

73 (former 169) from Solihull Hospital to Heartlands Hospital via Solihull - Sheldon - Radleys - Garretts Green - Yew Tree - Yardley. MONDAY - SATURDAY AND EARLY EVENINGS
97, 97A from Birmingham, Moor Street, Stand MF (behind Marks and Spencers) via Bordesley Green - Heartlands Hospital - Lea Hall - Meadway - Tile Cross - Chelmsley Wood. DAILY
13 from Birmingham, Moor Street, Stand MD via Small Heath - Heartlands Hospital (Yardley Green Road) - Yardley - Garretts Green - Lea Hall Rail Station. MONDAY - SATURDAY DAYTIME
28, 28A from Great Barr (28 Scott Arms, 28A Great Barr School) to Heartlands Hospital (Bordesley Green Road) via Erdington - Yeton - Castle Bromwich - Ward End. MONDAY - SATURDAY DAYTIME
28B from Great Barr, Dyas Road to Heartlands Hospital (Bordesley Green Road) via (see 28, 28A route). EVENINGS / SUNDAYS
663 Erdington - Nechells - Saltely - Bordesley Green - Heartlands Hospital - Stechford - Glebe - Lanchester Way. MONDAY - SATURDAY DAYTIME

Outer Circle to Station Road by Police Station then 97, 97A from Bordesley Green towards Birmingham
Inner Circle to Victoria Street / Bordesley Green then 97, 97A towards Chelmsley Wood

For more information on bus time tables and journey planning click here to visit the Travel West Midlands website...

For more information on coach travel please click here to visit the National Express website...


Direct Dial Numbers

When contacting a particular ward or department, you should always use the direct dial numbers listed on this page. When dialling from outside Birmingham please dial 0121 + the relevant number listed below.

Main Switchboard number: 0121 424 2000

Department Contact Phone Number
ACCIDENT & EMERGENCY Reception 424 3263
ANTE NATAL CLINIC Nurse Station 424 0730
  Day Assessment 424 3729
CARDIOLOGY Reception & Enquiries 424 3736
CHILD DEVELOPMENT CENTRE Reception 424 3688
CHILDREN'S OUTPATIENTS Reception 424 1695 / 424 3695
CONTINUING CARE TEAM Enquiries 424 1872
  Lung Cancer Nurse 424 1433
DIABETES CENTRE Diabetes Specialist Nurses 424 2176 / 424 1174
  Reception 424 0234
DIETETIC DEPARTMENT   424 2673
EAR, NOSE & THROAT ENT Outpatient Clinic 424 1555
ENDOSCOPY Enquiries 424 3427
HEARING CENTRE Reception 424 0888
INFECTION CONTROL OUTPATIENTS Clinic Reception 424 3359
MATERNITY Reception / Appointments 424 2682
MEDICAL ILLUSTRATION Reception / Enquiries 424 3435
NEO NATAL UNIT Nurse Station 424 3508 / 424 3520
OCCUPATIONAL THERAPY Reception 424 1493
ONCOLOGY Oncology Services 424 1164
  Breast Care Nurse 424 2166
OPHTHAMOLOGY Outpatient Reception 424 3535
  Appointments 424 0545
ORTHOPAEDIC / FRACTURE CLINIC Reception 424 0272 / 424 0275
OUTPATIENTS DEPARTMENT Appointments 424 1234
CLINICAL BIOCHEMISTRY General Enquiries 424 3198
  Lipid Clinic Appointments 424 0590
CYTOPATHOLOGY Cytology Requests / Enquiries 424 3192
PHARMACY Reception / Enquiries 424 2470
  Medicines Information 424 5508
PHYSIOTHERAPY Reception 424 0493
RADIOLOGY Reception 424 2288
  X-Ray Appointments 424 3290
SEXUAL MEDICINE Appointments 424 3300
SPEECH & LANGUAGE THERAPY Enquiries 424 0432

 

Ward Phone Number
ASPEN WARD 424 3500 / 424 0711
BEECH WARD 424 3502 / 424 3503
CEDAR WARD 424 3505 / 424 3506
DAY SURGERY UNIT 424 0312
DELIVERY SUITE 424 3514 / 424 2710
MAPLE WARD 424 3517 / 424 3519
PRINCESS MARGARET WARD (WARD 36) 424 0236 / 424 2236
NEO NATAL UNIT 424 3508 / 424 3520 / HDU 424 3522
ROWAN WARD 424 3540 / 424 3541
WARD 1 (Diabetes) 424 0201 / 424 1575
WARD 2 (Trauma & Orthopaedics) 424 0202 / 424 2202
WARD 3 (Renal) 424 0203 / 424 2203
WARD 3M (Medical) 424 3303
WARD 4 (Thoracic Surgery) 424 0204
WARD 5 (Short Stay) 424 2300
WARD 6 (Cardiology) 424 2206 / 424 0206
WARD 7 (General / Vascular Surgery) 424 2207 / 424 0207
WARD 8 (Trauma & Orthopaedic) 424 2208 / 424 0208
WARD 9 (Surgery / Gastro) 424 2209 / 424 0209
WARD 10 (Respiratory) 424 2210 / 424 0210
WARD 11 (Vascular Surgery) 424 2211 / 424 0211
WARD 11E (ENT) 424 2763
WARD 12 (Surgery / Gastro) 424 2212 / 424 0212
WARD 14 (Paediatric) 424 2214 / 424 0214
WARD 15 (Paediatric) 424 2215 / 424 0215
WARD 16 (Paediatric) 424 2216 / 424 0216
WARD 19 (Haematology / Oncology) 424 0219 / 424 2219
WARD 20 (Emergency Medical) 424 0220 / 424 2220
WARD 21 (Elderly) 424 0221 / 424 2221
WARD 22 (Elderly) 424 0222 / 424 2222
WARD 23 (Elderly) 424 0223 / 424 2223
WARD 24 (Chest Medicine) 424 0224 / 424 2224
WARD 26 (Cystic Fibrosis) 424 0226 / 424 2226
WARD 27 (Infectious Diseases) 424 0227 / 424 2227
WARD 28 (Infectious Diseases) 424 0228 / 424 2228
WARD 29 (Elderly) 424 0229 / 424 2229
WARD 30 (Elderly) 424 0230 / 424 2230
WARD 32 (Rehab) 424 0232 / 424 2232
WARD 36 (Haematology) 424 0236
WARD 37 (Clinical Oncology Unit) 424 0237 / 424 3480
ELDERLY DAY HOSPITAL 424 3786


Facilities

Cafe 1 - Heartlands Hospital BirminghamCafes and Restaurants

Our WRVS coffee bar in the main Outpatients entrance area offers a range of hot and cold drinks, snacks, newspapers and magazines. It is open every day until 4pm.

In the main hospital entrance, we have Café One Restaurant, serving a wide range of hot meals, salads, sandwiches, soup and snacks. Our Costa Coffee Bar also has hot drinks, smoothies, sandwiches and cakes.

All our restaurants and cafes offer vegetarian, Halal and Afro-Caribbean food.

Shops

In the main entrance there is also a cash point, WRVS Superstore, Boots, Julian Graves health food, and a mobility shop.

Other Services and Facilities

All sites have telephones which can be used by the public, as well as a freephone to local taxi services.

Wheelchairs and portering assistance are available. Please ask at any of the reception desks or approach one of the nursing staff.

Toilet facilities for people with disabilities are available in Outpatients and in the Main Entrance. Baby changing facilities are also available. Should you wish to feed your baby whilst visiting the department, a private room can be made available to you on request.


History

There has been a hospital on the Birmingham Heartlands site since June 29th 1895, when the first patient was admitted suffering from smallpox. 1978 saw the world's last smallpox case admitted to the hospital. The original hospital was established to provide treatment in isolation for those suffering from Tuberculosis and Diphtheria.

Since that time the hospital has grown into one of the largest in the country with the site changing beyond recognition.  Over recent years the Trust has recognised the need to invest if it is to provide the best in patient care. This investment has included ambitious development programmes:

2005 - New Main Entrance completed at Heartlands Hospital

2002 - New Medical Unit and The West Midlands Adult Cystic Fibrosis Unit opened at a cost of £10 million

2002 - £1 Million Pathology Laboratories opened

2001 - The Fracture Clinic moved to a new building alongside Accident & Emergency, with a new helipad for emergency helicopters

2000 - £6.5 million Elderly Care and Infectious Diseases Unit opened Hospital

1999 - The completion of three new Children's Wards developed at a cost of £3 million

1998 - The development of new Day Surgery and Women's units in both Heartlands and Solihull hospitals

1997 - The new £1.3 million MRI Scanner, Renal Dialysis Unit and new Ophthalmology department opened

1996 - Heartlands and Solihull Hospitals merged

1995 - The £1.5 million Heartlands Education Centre opened

1994 - A new Accident & Emergency Unit was opened at Heartlands Hospital which treats 80,000 people every year and is the busiest in Birmingham. The completion of the £850,000 Glaxo Renal Unit at Heartlands, which is one of the NHS's flagship renal units

1992 - The Princess of Wales Maternity Unit opened, which has one of Birmingham's major neo-natal units. The neo-natal unit has seven intensive care beds, three high dependency and twelve special care cots